Terms and Conditions

Welcome to Illyrica Studio!

These terms and conditions outline the rules and regulations for the use of Ilyrica's Website, located at https://illyricamusic.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Illyrica Studio if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Illyrica Studio, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

Refund & Money-Back Policy

At Illyrica, we are committed to delivering professional mixing and mastering services and ensuring client satisfaction. Due to the creative and time-intensive nature of audio production services, the following refund policy applies:

Satisfaction Guarantee

We work closely with our clients and provide revision opportunities to ensure the final result meets the agreed creative direction. Clients are encouraged to provide clear references and instructions before work begins.

Refund Eligibility

A refund may be considered only in the following circumstances:

• The project has not yet been started.

• We are unable to complete the service within a reasonable timeframe and no alternative arrangement is agreed upon.

• A technical issue on our side prevents the completion of the project.

Non-Refundable Situations

Refunds will not be issued for:

• Changes in personal taste or artistic preference after delivery.

• Failure to provide clear instructions, references, or feedback.

• Requests made after the final files have been delivered and approved.

• Delays caused by missing files, incomplete project submissions, or lack of client communication.

• Projects that have already entered the mixing, mastering, or revision stage.

Revisions

Each service includes the number of revisions specified on the service page. Additional revisions may be available for an additional fee.

File Responsibility

Clients are responsible for ensuring that all uploaded files are complete, correctly exported, and free from corruption. We are not responsible for issues caused by faulty source files.

Turnaround Time

Our standard turnaround time is approximately 2–3 business days from the moment all required files and information have been received. Complex projects may require additional time.

Limitation of Liability

Our liability is limited to the amount paid for the specific service purchased. Under no circumstances shall Illyrica be liable for indirect, incidental, or consequential damages arising from the use of our services.

Contact

If you have any questions regarding this Refund & Money-Back Policy, please contact us through the contact information provided on our website.